Scuttlebutt Barbershop Privacy Policy

Introduction

Scuttlebutt Barbershop (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit scuttlebuttbarbershop.com, contact us, submit an inquiry, or arrange services through our booking provider.

It also covers information submitted for private lounge and group bookings, partnership inquiries, and barber opportunities. Third-party services may have their own privacy policies, as explained below.

Information We Collect

Information You Provide To Us

We collect information you choose to provide when you contact us, submit a form, arrange an appointment, inquire about private lounge or group services, discuss a partnership, express interest in barber opportunities, or sign up for updates.

Depending on your interaction, this may include:

• Your name, email address, and phone number.
• Appointment details, preferred services, and barber preferences.
• Requested event dates, group size, and other lounge or event details you provide.
• Business contact information and partnership details.
• Professional experience, availability, and other information you provide about barber opportunities.
• Messages and other information you voluntarily submit.

Please do not send payment card numbers, Social Security numbers, or other sensitive information through general inquiry forms.

Online Booking & Payments

We use Vagaro for online appointment booking. Booking links on our Site direct you to Vagaro, where you may be asked to provide contact information, appointment preferences, account information, and payment information when applicable.

We receive or can access information needed to manage your appointment and customer relationship, such as contact details, selected services, appointment history, and transaction information made available through the platform.

When payment information is entered through Vagaro, it is handled by Vagaro and its payment providers. Please do not submit card details through our general website forms.

Vagaro processes some information on our behalf and may also process information for its own purposes when you use its consumer services or create an account. Our use of customer information is described in this policy. Vagaro’s own practices are described in the Vagaro Privacy Policy.

Automatically Collected Information

When you access our Site, our website infrastructure and connected providers may process technical information such as your IP address, browser and device information, referring page, pages requested, and access times. We use this information to operate, maintain, secure, and troubleshoot the Site.

We use Google Analytics to understand how visitors use our Site and to improve its content and functionality. Google Analytics uses cookies and similar technologies to collect information about website interactions, browser and device characteristics, and approximate location. More information is available in Google’s privacy and security practices for partner sites.

Cookies & Third-Party Features

Our Site and connected providers use cookies and similar technologies, including local storage, to remember settings and support functionality. For example, our announcement bar uses local storage to remember when you have dismissed it.

Some content is embedded directly on our Site and loads when you visit the page, including Google Maps map embeds on our contact and location pages and an embedded application form on our careers page. These embedded features may set their own cookies and collect information such as your IP address and interaction with the embedded content under the provider’s own policies.

Other features are external links you choose to click, not embedded content. Booking links direct you to Vagaro, which operates under its own privacy policy once you leave our Site.

You can manage cookies through your browser settings. Blocking certain cookies may affect website or third-party functionality. External services such as Vagaro provide their own privacy information and controls.

How We Use Your Information

We may use collected information to:

• Schedule and manage appointments
• Send appointment confirmations and reminders
• Respond to inquiries
• Send promotional communications (if you opt in)
• Improve our services and website
• Maintain internal business records
• Coordinate private lounge, group, and event inquiries.
• Respond to partnership and barber-opportunity inquiries.
• Process transactions and maintain related records.
• Protect our Site and services against spam, fraud, and misuse.
• Meet applicable legal obligations.

Marketing Communications

If you opt in to promotional communications, we may send emails or text messages about offers, services, and shop updates.

You can unsubscribe from promotional emails using the unsubscribe link in the message. For text messages, follow the opt-out instructions provided, including replying STOP where supported. You may also contact us for help managing your communication preferences.

Appointment confirmations, reminders, and responses to your inquiries are separate from promotional communications. Depending on the messaging system, opting out of text messages may also stop appointment-related texts. You can manage available notification preferences through Vagaro or contact us for assistance.

How We Disclose Information

We disclose personal information as needed to operate our business and provide requested services:

• Booking and payment providers receive or process contact, appointment, and transaction information.
• Website, form, and customer-management providers process submitted information and technical data needed to operate our Site and handle inquiries.
• Communication providers process contact details and message information to deliver responses, appointment communications, and authorized marketing.
• Analytics providers, where used, process the technical and usage information described above.

We may also disclose relevant information when required by law or valid legal process, to protect rights and safety, or at your direction.

Some providers process information on our behalf, while others also process information independently under their own privacy policies.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain appointment records
• Comply with legal and tax obligations
• Resolve disputes
• Enforce agreements

Retention periods depend on the type of information, the reason it was collected, and applicable recordkeeping requirements. Where needed, we retain limited information to honor communication opt-outs.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information.

No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

We offer haircut services for children, but our website forms and online booking are intended for use by adults. A parent or guardian should arrange appointments for children under 13.

A parent or guardian may provide information needed for a child’s appointment. We do not knowingly collect personal information directly online from children under 13.

If you believe a child under 13 has submitted personal information directly through our Site without appropriate parental involvement, contact us so we can review the situation and take appropriate steps, including deletion where required.

Your Privacy Choices & Rights

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

Depending on your location and whether applicable privacy laws cover our processing, you may also have rights to obtain a portable copy of your information, withdraw consent, or opt out of certain uses involving targeted advertising, sales of personal information, or profiling that produces legal or similarly significant effects.

Send requests to info@scuttlebuttbarbershop.com or call (603) 319-6873. We may request information reasonably necessary to verify your identity for access, correction, or deletion requests. Authorized representatives may submit requests where permitted by law.

We will respond as required by applicable law. Certain information may need to be retained for legal, transaction-recordkeeping, security, or other permitted purposes.

If we decline a request, you may ask us to review the decision by emailing the same address with the subject “Privacy Appeal.” Where applicable, we will provide the reasons for our decision and information about further complaint options. We will not discriminate against you for exercising rights protected by applicable law.

For information Vagaro processes independently for its consumer services, you may also need to use the privacy-request options described in Vagaro’s Privacy Policy.

Changes To This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The “Last Updated” date identifies the most recent revision.

If a change requires additional notice or consent under applicable law, we will provide that notice or obtain consent as required.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact: